Video visit
General Medical Visit
A general medical visit is an all-purpose appointment where you can discuss any health concern, question, or issue you have on your mind.
About this service
A general medical visit is an all-purpose appointment where you can discuss any health concern, question, or issue you have on your mind.
During the visit, your provider can review your concerns, order laboratory tests, request imaging, write prescriptions where appropriate, or provide referrals to specialists.
This visit is designed to be flexible, so you do not need a specific reason to book. If something is on your mind medically, this is the right appointment.
How it works
- Book and create your secure accountConfirm where you are, review the practice's consents, and add a card.
- Choose a timePick an appointment that suits you.
- See your clinicianJoin the secure video visit from your phone or computer.
- Follow-upAnything the clinician issues is available in your account.
What's included
Included
- Discussion of any medical concern or question
- Prescription orders where clinically appropriate
- Laboratory test orders where clinically appropriate
- Imaging orders where clinically appropriate
- Referrals to specialists where clinically appropriate
Not included
- Controlled substances are never prescribed through this platform
- Laboratory, imaging, and specialist fees are billed separately
Charges
Your card is checked when you book and charged only after the clinician completes your visit. What you are paying for is the clinician's review and judgement, not a particular answer. For a visit at an appointment time, the fee applies once the clinician has seen you — including where they decide the document you asked for should not be issued. If that visit does not take place, you are not charged.
Questions
Can I bring up more than one concern during this visit?
Yes. This is a general visit, so you can discuss any medical issues or questions you have.
Can I get a prescription from this visit?
Prescriptions can be issued where your provider determines it is clinically appropriate. Controlled substances are not prescribed through this platform.
Will I have to pay separately for labs or imaging if they are ordered?
Yes. If your provider orders laboratory tests, imaging, or specialist referrals, those services are billed separately.
Do I need a specific diagnosis or symptom to book this visit?
No. This visit is open to any medical concern you want to discuss with a provider.